281 Franklin Street
Springfield, MA 01104

The Staff Staff_photo.jpg

The Staff

Mr. Gumersindo Gomez

Mr. Gumersindo Gomez gomez3.jpg
VA/VVA Accredited Service Officer

EXECUTIVE DIRECTOR VA/VVA ACCREDITED SERVICE OFFICER 20 YEAR VETERAN (RETIRED) U.S. ARMY sgtgomez@aol.com Born in Sabana Grande Puerto Rico, Gumersindo Gomez left Puerto Rico for New York City in January of 1966. He joined the U. S. Army June 30, 1966 and spent the next 20 years serving his country. Assigned to the 196th Light Infantry Brigade, 3rd Bn 21st Infantry, Gumersindo served one year in Vietnam. Leaving Vietnam in 1967, Gumersindo did tours of duty in Germany for six years, Fort Dix New Jersey for nine years and Fort Ord California for one year, ending up in the Republic of Honduras for the remainder of his term. After 20 years of service, Gumersindo retired and came to live in Springfield Massachusetts marrying his wife Eva Gomez a native of Springfield. Enjoying his marriage, Gumersindo has three sons and a daughter.

After arriving in Springfield in August of 1986, Gumersindo, along with other Vietnam Veterans from Boston founded the Puerto Rican Veterans Association of Massachusetts Inc. on July 1st, 1987 in which today is formally known as The Western Mass Bi-lingual Veterans Outreach Center of Western Massachusetts.

The Western Mass Bi-lingual Veterans Outreach Center, located at 281 Franklin Street in Springfield is the only veterans outreach center with three VA/VVA Accredited Service Officers serving veterans and their families throughout western Massachusetts and is the only known veterans outreach center in western Massachusetts.

This non-profit Veterans Outreach Center runs two Homeless Veterans Transitional Homes, The Jorge Oterro Barreto Homeless Veterans Transitional Home and The single efficiency rooms at the YMCA both in Springfield housing and feeding a total of 34 homeless veterans throughout the year. The PRVA is the only known non-profit Puerto Rican Veterans Outreach Center serving veterans and their families with tax dollars in the continental United States and Puerto Rico.

This organization serves
70% Caucasian
25% African American
5% Hispanics and others

In 2001 the Outreach Center was successful in bringing into Western Massachusetts 1.5 million dollars in claim money to veterans, 1.7 million in 2003, 2 million in Fiscal Year 2004 and in the Fiscal Year 2005 the Center achieved a record high of 3 million and 54 thousand dollars in claim money for veterans.

In July 2007, Gumersindo Gomez expanded his outreach center with a second Bi-lingual Veterans Outreach Center in Boston located at 719 Tremont Street.

Visit The Bi-lingual Veterans Outreach Center at 281 Franklin Street, Springfield, Mass. or 719 Tremont Street, Boston today.


Betty Borders

Betty Borders Betty-Borders.jpg
Case Manager

United States Air Force Veteran

Born in Queens, N.Y. and Raised in Springfield, MA Betty Borders is the product of a military family. As a Graduate of the High School of Commerce Ms. Borders furthered her education in 1970, by obtaining her B.A. in French and Spanish with a Minor in Education.

Ms. Borders enlisted in the United States Air force in 1976 as a Personnel Career Field Specialist (3 yrs enlisted staff & 12 ½ yrs officer staff) and was Honorably discharged in 1992.

Before coming to the Bilingual Veterans Outreach Center Ms. Borders enjoyed a career as a Foreign Language Teacher from 1996 to 2006. The oldest of 5 siblings Ms. Borders has one daughter and two granddaughters and enjoys singing in the church choir and teaching Youth Sunday School, reading and traveling.

Bringing her vast and divers skills and talents to the Bilingual Veterans Outreach Center. Ms. Borders is a welcome addition to the team!

Evelyn (Maldonado) Martinez

Evelyn (Maldonado) Martinez Evelyn.jpg
Case Manager / VVA Accredited Veteran Service Officer

Evelyn (Maldonado) Martinez is a Case Manager with the Bilingual Veterans Outreach Center. A Veteran of the United States Army, she served from May 6th, 1981 to May 5th, 1987 and was a Spec 4 Administration Specialist. She is a Life Member of The Associates of Vietnam Veterans of America and has successfully completed Basic Training Course in Veterans' Benefits presented by National Veterans Legal Services Program. She is now a VA/AVVA Accredited Service Officer.

Born in Las Piedras Puerto Rico, Evelyn moved to Springfield, Mass. in 1966, attended local schools and graduated from the Manatee Area Adult High School in Bradenton, Fla. She has worked for the Springfield Public School System and retired from The Republican Newspaper as an Advertising Assistant. She is a mother of 4 and Grandmother of 10.

Evelyn also served as a member of the Bilingual Veterans Outreach Centers "Board of Directors" for 12 years. She is a school volunteer in the "Read Aloud" Program, where she reads stories to elementary school children at Lincoln School once a month.

Mark McClarty

Mark McClarty Mark.jpg
AVVA lifetime member / VVA Accredited Veteran Service Officer

Mark McClarty, a 4 Year Naval Veteran joined the Naval service at age nineteen and served in the Persian Gulf. He circumnavigated the globe on the USS Halsey CG-23 during two major deployments.

Mark has 3 Years of experience as a Veterans Case Manager and is a AVVA lifetime member and Certified Office Assistant.

Arelis Puerto

Arelis Puerto Arelis.jpg
Program Secretary

Edwin Colon

Maintenance worker for Jorge Otero Barreto Transitional House

Michael King

Michael King SGMR_King_web.jpg
Case Manager pvoc.michaelking@gmail.com

Sergeant Major (Retired) Michael P. King was born and raised in Rochester, New York.  He entered the US Army on September 3, 1993 and completed Basic Training and Military Police Advanced Individual Training at Fort McClellan, Alabama.  SGM(Ret) King retired from the US Army in 2015 after more than 21 years of service.

SGM(Ret) King’s held numerous assignments throughout the United States, Europe, and Iraq.  He started his career as a Private and moved through the ranks to the highest enlisted rank in the Army.

SGM(Ret) King deployed to Iraq twice in support of combat operations. 

SGM(Ret) King’s vast military education culminated with his graduation from the United States Army Sergeants Major Academy, Class 62.

SGM(Ret) King has many military awards and decorations to include the Bronze Star Medal, four Meritorious Service Medals, the Drill Sergeant Identification Badge, the Combat Action Badge, and the German Armed Forces Proficiency Badge in Gold.

SGM(Ret) King has earned a Master of Arts in Leadership Studies from the University of Texas at El Paso and a Master of Fine Arts in Visual Arts from Lesley University in Cambridge, Massachusetts.  He works as a case manager for the Pittsfield Veterans Outreach Center in Pittsfield, Massachusetts and resides in Lenox Dale, Massachusetts with his wife and children.