281 Franklin Street
Springfield, MA 01104

Services Overview

Need a copy of your DD-214 or your Military files? You can request copies here: Request for Military Records

The Bilingual Veterans Outreach Centers of Massachusetts, Inc. is here to help all veterans, from all wars at no cost or charge to the veteran or his dependants and as Certified Veterans Service Officers [VSO] our trained and experienced staff will provide you with all of the information and assistance you need to file your claim with the VA.

We will aid or attempt to aid Veterans and Dependents of veterans with the filing of claims to obtain all benefits due to them from the veterans military service to our country.

Veterans Benefits are important and essential to any and all veterans and/or dependents of veterans that receive them.


Veterans On-Line Application (VONAPP)

Did you know if you already have a claim pending for compensation and/or pension with the VA and need to provide information or upload attachments, you can use VA Form 21-4138, Statement in Support of Claim, available in VONAPP. When uploading attachments, include a statement that you are attaching evidence to support your claim. After completing the form, you will have the opportunity to attach your documents.

You can attach up to 5 electronic files to any VONAPP application before you submit it using VONAPP. The total size of all attachments must be 1 megabyte or less and must be one of the following file types: .doc, .xls , .gif, .jpeg, .jpg, .bmp, .tif , .txt , .pdf .

Did you know you can print forms you already submitted when using VONAPP? After logging in, if you have any forms you previously submitted using VONAPP within the last year they will appear in a list called Completed Forms. Find the one you want and click print.

Want to continue a form you were working on? If you have started a form in the last 30 days but have not completed it, after logging into VONAPP you will see your form listed under "Incomplete Forms." Click edit to return to the place in the form where you left off. You can also print these forms from here as well using the print button. Note: VONAPP will place your form on hold and allow you to come back within 30 days from the date

For more information or to file your claim online visit: Click Here